For families caring for an aging parent
Care for a parent, together
One shared place for the family looking after Mom or Dad: who's with them today, which medicines are due, what needs doing, and the papers you need in an emergency.
- Free for one parent and up to 4 people helping.
- Works on any phone, even without a signal.
- For family, aides and home care agencies.
How it works
Set it up in four questions
Who you're caring for, their conditions, their medicines, and who else helps. Everything else can wait.
Invite the people who help
Family see everything. Aides see their own visits. Agencies see only what you share with them.
Work from the same page
Everyone sees the same Today, so nobody has to ask "did anyone give Dad his pills?"
For families
Everything the family needs to share, in one place everyone can open.
The whole week, for everyone
Family visits and the agency's aides on one calendar. Open time stands out, so the family can fill it before anyone is left alone.
- Ask the family for a time nobody can cover
- Each visit says whether it's for Mom, Dad or both
- Appointments and who's taking them
What everyone needs to know
Write or say what happened today, so the next person knows. Keep the routines that matter where every helper sees them.
When it's urgent, the emergency sheet has allergies, conditions, medicines and doctors on one page, in English for the nurse.
Today on one screen
Who's with Mom now, which medicines are due, and what's next.
Mom and Dad in one place
Care for both parents together. Every medicine, visit and note says whose it is.
Visits without the group text
Plan who visits when. If nobody can come, Heartfelt asks the family one at a time.
Medicines and doses
Check off each dose. Everyone sees that it was given, and by whom.
Notes everyone can read
Updates after each visit, routines worth knowing, and private notes like the door code.
Home care agencies
Find an agency near you, message them, and pay the weekly bill in the app.
An emergency sheet
Allergies, conditions, medicines and doctors on one page to show a nurse.
In your language
English, Spanish, Chinese, Vietnamese and Tagalog. Each person chooses their own.
For aides
Everything for the visit on one phone, for every family an aide works for.
Today's visit, start to finish
Where to go and how to get there, then check in at the door. Allergies come first, then the family's notes and the medicines due while the aide is there.
- The address, with directions in the phone's maps
- Check in and out only at the home, within 100 m
- Every visit in every family, on a calendar, with the hours worked
- A question for the agency or the family? Their contact is on the visit
For home care agencies
Work with the families you already serve. Your aides check in and out at the client's home and see only their own visits; the family sees who's coming and reads the notes your aides share.
Families can find you, ask for extra care and pay each week's bill in the app. You answer with who can come and your price, and get paid two business days after each payment.
Write to each family in the app, and see when they've read it. When an aide's phone can't check in, your coordinator records the times, with the reason.
Agencies pay a booking fee only on visits booked through Heartfelt. Families pay nothing extra.
See Heartfelt for agencies, and book a demoJoin the waitlist as an agency
For employers
Many of your people look after a parent on top of their job. Give them Heartfelt as a work benefit.
A benefit for the whole family
Each employee who joins gets Premium for their family, and a care advisor to message or call about paying for care, Medicare and Medicaid, or a hard conversation.
- Employees join in a minute with your code or link
- Sign up online and pick the number of seats; change it any time
- One monthly charge per seat, by card or invoice
- Usage as totals, never anything that points to one person
You see who joined, by name and email. Never their family, their parent's health or the care they give.
Private by design
- Only the people you invite can see your family's information.
- Each person sees what their role needs: an aide sees their visits, not the bills.
- Private notes, like a door code, stay hidden until someone taps to show them, and every look is recorded.
- No ads and no tracking.
Pricing
Founding families: Premium for $9.99 a month or $99 a year, locked in for life.
Free
$0
- One family, caring for 1 person
- Up to 4 people helping
- Today, the schedule, medicines, notes, tasks and the emergency sheet
- 100 MB for documents
Premium
$14.99 a month, or $149 a year (save 17%), per family
Try it free for 7 days. A card is needed; cancel before then and you pay nothing.
- Everything in Free
- Care for up to 3 people, like Mom and Dad
- Everyone who helps, with no limit
- Voice notes, trends and a one-page report for the doctor
- Shared costs and the benefits finder
- 5 GB for documents
Cancel any time; nothing is deleted. Some employers pay for it.
Premium + Advisor
$39.99 a month, or $399 a year (save 17%), per family
For families who want a person to talk it through with.
- Everything in Premium
- Message a human care advisor, answered within one business day
- One 30-minute call with an advisor each month
- Help with paying for care, Medicare and Medicaid, and hard family conversations
Not a medical service. For an emergency, call 911.
Questions
Is Heartfelt a medical service?
No. Heartfelt helps a family organize care: who's coming, which medicines are due, and what everyone needs to know. In an emergency, call 911.
Can we look after both parents?
Yes. One family circle can care for Mom and Dad together. Each has their own medicines, appointments and emergency sheet, and shared visits say they're for both.
Do aides and agencies need to sign up?
Aides you invite sign in with their email and see only their own visits, in every family they work for, and check in and out at the home. A home care agency gets its own portal, and sees only what you choose to share.
Which phones does it work on?
Any phone, tablet or computer with a web browser. Add it to your home screen like an app. Today still opens without a signal.
Can I try it first?
Yes. The demo is a sample family you can explore as a caregiver, an aide, an agency, an employer or a care advisor. It's your own copy, deleted after an hour.
Join the waitlist
Heartfelt isn't open to everyone yet. Leave your email and we'll let you know when it is. We won't use it for anything else.
Until Heartfelt opens, email us and we'll let you know when it does: support@heartfelt.site